Understanding the Enemy: A Curated List of
Case managers are struggling. Preliminary results from over 6,900 CCMs in the CCMC's recent “Checking in With Our CCMs” survey revealed some of the burdens case managers carry, and it’s eye-opening. Read more in by visiting their blog post and find some resources that can help!
As we adapt and modify sessions to telemedicine, below we are sharing tips and updated policies/procedures for best practice.
This week, as Zoom has been more frequently used for telehealth, it has demonstrated some opportunities for privacy breaches and exposure to misuse. To defend yourself and our clients from this, please keep the following in mind to ensure privacy when utilizing Zoom:
Stay safe, healthy, and at home!
Stay up to date regarding local and state information and recommendations related to novel coronavirus, using these resources:
A thank you to our panel of Care Managers/Case Managers who were a great resource at the last CMSA educational event on 11/19/2019!
For additional background on each of these professionals, please see below:
Laurie Blanchard, MSW - Pine Rest
Laurie is the Manager of the Hospital Case Management department. She received her bachelor’s degree from the University of Michigan, and her master’s in social work from The University of California, Berkley.
Julie Betzler RN, CCM, BS - Skyview CCM
Julie is the President of Skyview CCM, a rehabilitation care management services company July 2015 to present. She received her RN degree at Bronson school of nursing and her bachelor’s or science from Western University. Julie is certified from the commission of case management. Prior to her position at Skyview CCM, Julie functioned as an auto no-fault, workman’s compensation rehabilitation case manager with Brown Case Management for over 7 years.
Maureen Hudson BSN, RN - Borgess Ascension
Maureen Hudson is the Manager of case management services, ambulatory care. Maureen oversees the care/case managers providing services to complex patients. Prior to her role as the ambulatory manager of case management, Ms. Hudson served as a manager for hospital case management.
Mindy Mathews BSN, MSN, RN - Affinia Health Network
• Direct oversight of the operations and clinical functioning of the ambulatory care management team at primary care and specialty sites throughout Michigan.
• Development of Care Management standard work, process, and protocols to support the role and advance the concept of the multidisciplinary clinical care team.
• Responsible for the clinical activities and performance of multiple value-based payment initiatives and population health programs such as NexGen Accountable Care Organization, Bundled Payment Initiatives, the State Innovation Model Patient-Centered Medical Home Initiative, Organized Systems of Care, Transitions of Care efforts, Post-Acute Care Coordination, and Supportive Care Programming.
Nurses, case managers and social workers in rehabilitation are frequently confronted by situations where it feels like nobody wins. Pressure from payers; conflicts among team members, family members, and the patient; and difficulty assessing the patient’s decision- making capacity are top ethical concerns identified by rehab research. Case studies will be used to highlight common issues and a template for problem solving will be introduced. Creating an ethical environment can lessen a clinician’s stress, improve satisfaction of the team and patient/family, and reduce patient and organizational risk. During the review of 2 case studies, the Codes of Professional Conduct for CCMC’s, RN’s, and SW’s will be provided to be used in problem solving the ethical dilemmas presented. The Codes of Professional Conduct will be used as a guide during the discussion of the 2 case studies.
Presenter: Lynn Brouwers
Lynn has more than 30 years of leadership experience in medical rehabilitation with a specialty in programs for persons with traumatic brain injury and spinal cord injury. She has directed and managed CARF Accredited brain injury rehabilitation programs in acute rehabilitation, subacute rehabilitation, residential rehabilitation, vocational rehabilitation, and home and community services.
Lynn is a Certified Rehabilitation Counselor. She is a Certified Brain Injury Specialist Trainer, Academy of Certified Brain Injury Specialists. She is a Past President of the Michigan Brain Injury Provider Council where she served for 26 years. She is also a former member of the Board of the Brain Injury Association of Michigan and was appointed by the Governor to the Michigan TBI Services and Prevention Committee. She also works as a surveyor for CARF International. She holds a Bachelor of Science degree in Psychology from Hope College in Holland, MI, and a Master of Science in Rehabilitation Services from the University of Wisconsin in Menomonie, WI.
Where: Watermark banquet facility located at 5500 Cascade Road SE Grand Rapids Mi
When: Tuesday Evening on May 21, 2019
Meet and greet 5:30 to 6:30 p.m.., Educational event 6:30 to 8:00 p.m.
Cost: CMSA GGRK members $10.00, Non-members $20.00, Students $5.00
Continued Education Detail
This program has been pre-approved by The Commission for Case Manager Certification to provide Ethics continuing education credit to CCM® board certified case managers. The course is approved for 1.5 CE contact hour(s). Activity code: S00037138. Approval Number: 190001660. To claim these CEs, log into your CCMC Dashboard at www.ccmcertification.org.
This course is approved by the Michigan Social Work Continuing Education Collaborative-Approval # 032719-01.
# CE Hours approved: 1.5 The Collaborative is the approving body for the Michigan Board of Social Work.
The content of the above session has been evaluated as eligible for Certified Brain Injury Specialist (CBIS) renewal hours.
This continuing nursing education activity was approved for 1.5 contact hours by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91). Approval ONA#: 22315
National Nurses Week is a time for everyone – individuals, employers, other health care professionals, community leaders, and nurses – to recognize the vast contributions and positive impact of America’s 4 million registered nurses.
The GGRK CMSA wants to join our state and national Case Management chapters, as well as the American Nursing Association, in celebrating this year's theme: #4MillionReasons.
We are grateful for the high quality of care our Nurse Case Managers provide, and all the ways in which they contribute to healthcare, our communities, patients, and the field of case management. Thank you Nurses for your positive impact during this week of celebration, and throughout the year!
GGRK CMSA Committee
My sincere apology for such a late welcome letter.
GGRK CMSA has been working hard on updating our Website. Moving forward we will now have all current news and future news posted on our Website.
CMSA kicked off this year with a presentation on Cannabis in the medical field. Next up we will be in Kalamazoo on March 19th presenting on Human Trafficking. In May, we will be back in Grand Rapids presenting on Ethics.
Our Board is dedicated to bring great educational experiences to you, our members. If there is a topic that you would like to see presented, we are always available and welcome your suggestions.
The entire Board continues to thank our Exhibitors for their support at each Event.
We look forward to an exciting year!
Julie Bise RN CBIS CAPS
This month our guest speakers: Ben Kaiser of Arbor Circle and Clay Fey of Kalamazoo County Jail, will be covering the topic of Human Trafficking. Please join us on 3/19/2019, by registering HERE. If you are unable to attend, but want to learn more about Human Trafficking, please see below for information related to current State actions and resources.
On behalf of the National Case Management Society of America, we celebrate March as Professional Social Work Month!
CMSA is fortunate to have many social work case managers as part of our membership and larger community!
This year's Social Work Month theme is "Elevate Social Work!," which seeks to inform the public and legislators about the crucial role social workers have played for more than century in improving our society and empowering others, so they live to their fullest potential.
To our social work case managers: Today and every day we celebrate your skills, passion and dedication. Every part of our society, both inside of health care facilities and out, is impacted positively by your expertise and compassion.
Thank you! CMSA is honored to have you as our esteemed colleagues and members.
Jose Alejandro, PhD, RN-BC,
MBA, CCM, FACHE, FAAN
President, CMSA National
Kathleen Fraser, MSN, MHA,
RN-BC, CCM, CRRN
Executive Director, CMSA National
CMSA GGRK presents on: Human Trafficking: Signs & Risk Factors
This will be an introductory training to build awareness and provide an understanding of the dynamics of
Human Trafficking. This will highlight risk factors that victims face, making them more vulnerable to
Trafficking. Important signs, how to recognize them and how to respond to youth who are at risk or
experiencing Human Trafficking will be discussed.
Presenter: Benjamin Kaiser Street Outreach Specialist. Chair of Outreach and Education Kent County
Human Trafficking Task Force.
Where: Kalamazoo Country Club 1609 Whites Road Kalamazoo MI 49008
When: Tuesday Evening on March 19, 2019
Cost: CMSA GGRK members $10.00, Non-members $20.00, Students $5.00
5:00 p.m. Registration & Vendor booths
6:00 p.m. Dinner & Business Meeting
6:20 p.m. Introduction and Welcome
6:30 – 8:00 p.m. Educational Presentation
8:00 – 8:30 p.m. – Turn in evaluations and receive certificates
Registration information will be sent to CMSA members. We hope to see you at the event for this important presentation!
CEU Considerations: This activity has been submitted to the Ohio Nurses Association (OBN-001-91) for approval to award contact
hours. The Ohio Nurses Association (OBN-001-91) is an accredited approver of continuing nursing education by
the American Nurses Credentialing Center’s Commission on Accreditation.
To receive credit, attendees must attend the full presentation. Certificates will be distributed at the time of
turning in the evaluation at the end of the event.
CMSAGGRK is also applying for contact hours for CCM and SW